• How can I place an order and make a payment for a product?

    • How long will it take for my goods to arrive?

    • If I order more than one item, will the delivery charge be cheaper?

    • Can I place an order if I live outside the UK?

    • Can I return an item if I am not completely satisfied?

    • How can I make Contact with you, should I need to?

    • Are the products you sell New?

    • Could you find an item for me?


    How can I place an order and make a payment for a product? top

      

    Ordering from Country Style Living is easy, add your chosen item to the shopping cart, and go to checkout.  All on-line payments are made through Paypal, which is a simple and secure payment process, accepting all major credit and debit cards.

    PRIVACY  WE DO NOT SEE ANY OF YOUR CARD DETAILS AND WE WILL NOT SHARE YOUR PERSONAL DETAILS WITH A THIRD PARTY.

    What Information Do We Collect?

    When you visit or order goods from Country Style Living you are asked for certain information, such as name, address, telephone number and email address. We may also collect information about your usage of our website, via the use of cookies.

    Your information will enable us to supply goods, services and information to you. It will enable us to process your order and to contact you concerning your order.

    We will only share your information with our service providers, such as Paypal our online payment processor, delivery companies and data processing analysts. We only provide them with the information they need to complete the function.

    How We Use Cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you wish to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you taking full advantage of the website.

    We will only use the information provided as set out above, we will not share, sell or distribute your personal information and we do not see any of your payment information. We will retain your information for as long as the law requires or permits.

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    Any changes to the Privacy Policy in the future, will be posted to this website and where appropriate through email correspondence.

     

    How long will it take for my goods to arrive? top

     

    Once payment is received, we aim to despatch your purchase within 2-3 working days, although please allow up to 7 working days for delivery.

    If a delay is expected, for any reason, we will inform you by email.

    We use recycled packaging where possible, which helps keep postage costs down.

    If I order more than one item, will the delivery charge be cheaper? top

     

    We will always try to combine postage costs, if ordering more than one item, but this is not always possible. Please email with details, and we will contact you with a revised cost.

    Can I place an order if I live outside the UK? top

     

    Yes, we welcome International buyers, and we are happy to ship overseas, but please contact us for a shipping quote, before placing an order.

    All postage costs quoted on the website, are for UK delivery only.

    Can I return an item if I am not completely satisfied? top

     

    All our products are described honestly and accurately, as far as possible, in the item description, if for any reason you are dissatisfied with your purchase in any way, you may return it to us, for a full refund, minus the return postage costs. We will accept returns within 14 days, after initial delivery.

    If you receive an item that is faulty or has been damaged in transit, please contact us...

    How can I make Contact with you, should I need to? top

     

    You can contact Country Style Living, by either using the Contact form on the website, or emailing info@countrystyleliving.co.uk 

    Are the products you sell New? top

     

    All items offered for sale on Country Style Living, have been preowned, and therefore in some cases will show signs of wear and tear and use. Any damage will be shown, or described in the product description and information as much as possible.

    If you would like more information about an item, or more photo's, then please contact us.

    Could you find an item for me? top

    Yes, if there is a particular country style, vintage or shabby chic item, you would like to obtain, then please email us the details at info@countrystyleliving.co.uk  and we will try our best to find it for you on our travels.